Login

Or
Register Now


Already have an account?
Username:

Password:

Remember me

Lost Your Password?
Main Menu
Collector's Guide Table of Contents
Recent Visitors

tolkienbrasil
3 hours 52 minutes ago

Halla
11 hours 43 minutes ago

Khamûl
12 hours 32 minutes ago

Trotter
18 hours 29 minutes ago

Stu
1 day 1 hour 27 minutes ago

Karl
1 day 7 hours 47 minutes ago

remy
2 days 1 hour 16 minutes ago

wellinghall
2 days 4 hours 58 minutes ago
Report message: *
 
* = Required

Re: A Spring Harvest

Subject: Re: A Spring Harvest
by Urulöké on 2012/4/20 16:00:39

There is a big difference between "submitted" ABE purchase and "accepted". Did the bookseller accept the order, then subsequently decide to cancel it? The only way to accept the order is manually, so that would be unethical to do so then withdraw the item due to "unprecedented response".

If however ABE took your web order, but the bookseller never confirmed it, they are well within the standard practice of selling through multiple channels, and having one beat out another before they could handle the response.

For example, I just went back to my email archive for my last ABE purchase a week or two ago:

First email (order submitted) subject is "AbeBooks.com - Your order has been received"

Second email (seller confirmed the order) subject is "Abebooks Order Processed: Sales Order #xxxxxxx" where it says that the bookseller confirmed and acknowledged the order.

Did you ever get the second email? If so, I would file a complaint with AbeBooks.
© 2016 TolkienGuide.com and respective authors. Contact Us