|Re: Super-Deluxe Sigurd & Gudrun|
Subject: Re: Super-Deluxe Sigurd & Gudrun
by Trotter on 2009/5/21 7:15:11
I rang the Glasgow office yesterday to ask why I had not been contacted about my 'preorder'. The lady said I was on a phone list for them to ring people.
With growing doubts about the value of 'preordering', the only benefit really for me was that I could get a low 'number' as I preordered as soon as it was announced, I asked the question.
It will come as no surprise to anyone on this board as to the answer, 'Oh we don't do that, you get a number when you place an order and you pay for it, none are reserved'.
I ordered over the phone, but have no email receipt or any confirmation that I have ordered anything.
I am starting to get really fed up with this terrible service from HC.