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Re: Super-Deluxe Sigurd & Gudrun

Subject: Re: Super-Deluxe Sigurd & Gudrun
by Findegil on 2009/6/6 20:08:21

Our copy of the super de luxe edition arrived here in Massachusetts yesterday, 5 June. We had reserved a copy as soon as it was possible to do so, though it's not clear if that affected the copy number received (48). After there was no contact from HarperCollins' customer services as promised by their e-mail of 19 May, we put an order through their website on the 24th. Despite having paid by credit card, and the amount had cleared the bank, on 3 June we received an invoice from HarperCollins for the full amount of the book, plus GBP4.99 postage as expected, as well as a surprise GBP7.44 "DHL Post Charge". On querying this, we were told that the extra charge was in error, and that we would receive the book within 14-21 days. Happily, it didn't take that long, and the book was well wrapped and in a sturdy box. It came by DHL to the U.S., then by regular post.

Wayne & Christina