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Re: Super-Deluxe Sigurd & Gudrun

Subject: Re: Super-Deluxe Sigurd & Gudrun
by Elwë on 2009/5/21 5:25:05

I received an email from HC on 19-May, as I am sure many of you also did, stating:

"We are just one day away from the release of the world exclusive signed and limited editiom of The Legend of Sigurd and Gudrún, at the special introductory price of £250.

Our customer services team will be contacting you on 20th May to complete your purchase
."

However, 20-May has come and passed, and I've still yet to hear from any customer "service" team. What's even more peculiar, is that in the past, my wife and I have used two separate email accounts for entering contests, etc., so we each receive all of the HC spam. I 'pre-ordered' two copies of the Super Deluxe Sigurd through my account, which is where I received the abovementioned message (on the 19th), and since have not been contacted regarding my pre-order. This morning, though, my wife has received an email from HC saying that the new limited edition book is available for purchase. Why would she get an alert in her email advertising the release and inviting her to purchase, when I actually pre-ordered two copies and haven't been given the green llight? I enjoy HC's books, but they sure run the business strangely.