Login

Or
Register Now


Already have an account?
Username:

Password:

Remember me

Lost Your Password?
Main Menu
Collector's Guide Table of Contents
Recent Visitors

Urulöké
29 minutes ago

laurel
1 hour 34 minutes ago

Findegil
2 hours 41 minutes ago

Karl
5 hours 4 minutes ago

Earl
5 hours 32 minutes ago

wellinghall
5 hours 49 minutes ago

onthetrail
7 hours 47 minutes ago

Stu
8 hours 40 minutes ago
Report message: *
 
* = Required

Re: Tales from the Perilous Realm Deluxe

Subject: Re: Tales from the Perilous Realm Deluxe
by Stu on 2008/11/28 13:27:50

It's actually the like of communication from HC that irritates me more than anything. My email to them was perfectly courteous and (thus far) hasn't even merited a response. All they really needed to say was something to the effect of "Yep, we screwed up on the FAQ - you can return the books if you like and we will pick up the postage, plus we'll sort out the FAQ ASAP".

It's customer service 101 and just doesn't seem like a hard thing to put right, really. I'm glad to see that they have killed the website, though, as it least that stops anyone else getting stung.
© 2016 TolkienGuide.com and respective authors. Contact Us