Login

Or
Register Now


Already have an account?
Username:

Password:

Remember me

Lost Your Password?
Main Menu
Collector's Guide Table of Contents
Recent Visitors

remy
1 hour 15 minutes ago

Earl
2 hours 4 minutes ago

Karl
2 hours 38 minutes ago

Deagol
3 hours 39 minutes ago

Khamûl
3 hours 50 minutes ago

Trotter
9 hours 19 minutes ago

wellinghall
11 hours 26 minutes ago

Red
19 hours 6 minutes ago
Report message: *
 
* = Required

Re: Tales from the Perilous Realm Deluxe

Subject: Re: Tales from the Perilous Realm Deluxe
by Stu on 2008/11/28 13:27:50

It's actually the like of communication from HC that irritates me more than anything. My email to them was perfectly courteous and (thus far) hasn't even merited a response. All they really needed to say was something to the effect of "Yep, we screwed up on the FAQ - you can return the books if you like and we will pick up the postage, plus we'll sort out the FAQ ASAP".

It's customer service 101 and just doesn't seem like a hard thing to put right, really. I'm glad to see that they have killed the website, though, as it least that stops anyone else getting stung.
© 2015 TolkienGuide.com and respective authors. Contact Us