Login

Or
Register Now


Already have an account?
Username:

Password:

Remember me

Lost Your Password?
Main Menu
Collector's Guide Table of Contents
Recent Visitors

Karl
17 minutes ago

laurel
1 hour 3 minutes ago

Findegil
3 hours 1 minute ago

Stu
6 hours 9 minutes ago

Trotter
6 hours 42 minutes ago

Khamûl
18 hours 46 minutes ago

Urulöké
19 hours 39 minutes ago

remy
21 hours 40 minutes ago
Report message: *
 
* = Required

Re: Tales from the Perilous Realm Deluxe

Subject: Re: Tales from the Perilous Realm Deluxe
by Stu on 2008/11/28 13:27:50

It's actually the like of communication from HC that irritates me more than anything. My email to them was perfectly courteous and (thus far) hasn't even merited a response. All they really needed to say was something to the effect of "Yep, we screwed up on the FAQ - you can return the books if you like and we will pick up the postage, plus we'll sort out the FAQ ASAP".

It's customer service 101 and just doesn't seem like a hard thing to put right, really. I'm glad to see that they have killed the website, though, as it least that stops anyone else getting stung.