Login

Or
Register Now


Already have an account?
Username:

Password:

Remember me

Lost Your Password?
Main Menu
Collector's Guide Table of Contents
Recent Visitors

laurel
2 hours 5 minutes ago

remy
2 hours 24 minutes ago

markwebber
2 hours 27 minutes ago

Stu
3 hours 17 minutes ago

Findegil
3 hours 25 minutes ago

wellinghall
5 hours 10 minutes ago

Trotter
7 hours 7 minutes ago

Karl
9 hours 55 minutes ago
Report message: *
 
* = Required

Re: Tales from the Perilous Realm Deluxe

Subject: Re: Tales from the Perilous Realm Deluxe
by Stu on 2008/11/28 13:27:50

It's actually the like of communication from HC that irritates me more than anything. My email to them was perfectly courteous and (thus far) hasn't even merited a response. All they really needed to say was something to the effect of "Yep, we screwed up on the FAQ - you can return the books if you like and we will pick up the postage, plus we'll sort out the FAQ ASAP".

It's customer service 101 and just doesn't seem like a hard thing to put right, really. I'm glad to see that they have killed the website, though, as it least that stops anyone else getting stung.