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Re: Sigurd and Gudrún giveaway!
Thain
Joined:
2006/5/26 20:36
From California, USA
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Just a few days late (as usual it seems around here for me, and my apologies).

The winners are Brian Maxwell (contributed off the forum) and Ssmmbfcs. Congrats! You both will hear from me via email to set up the shipping of the books.

Stay tuned for another drawing - If I can get it listed in the next few days, it will be for the month of June, so keep your fingers crossed I find more time away from the day job(s)!

Posted on: 2009/6/11 0:26
_________________
- Jeremy


Re: Super-Deluxe Sigurd & Gudrun
Home away from home
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Anyway, I ordered 2 copies by phone at the same time and I ended up with copies 38 and 14. Go figure! The allocation of the numbers all seems a little random.


To be honest, it might well be as simple as the way the books are stacked in the warehouse for picking. This coupled with the multiplexing of the phone orders and web orders into the invoicing/order picking system would probably result in something approximating sequential allocation ( becoming more accurate as the number of orders falls off). I imagine doing anything more accurate would simply be more effort than it is worth (and no one ever claimed to be allocating sequentially this time around, anyway).

I've only seen one mention of a number over 50 so far.

Posted on: 2009/6/9 15:29


Re: Super-Deluxe Sigurd & Gudrun
Home away from home
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My copies arrived just today. Dont know why it took so long (to Ireland). Very impressed with the packing.

Anyway, I ordered 2 copies by phone at the same time and I ended up with copies 38 and 14. Go figure! The allocation of the numbers all seems a little random.

Have not had time to open up and examine, but looking forward to doing that later.

Posted on: 2009/6/9 2:12


Re: Super-Deluxe Sigurd & Gudrun
Home away from home
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Well, I suppose that crow should on my lunch menu today. To my surprise, HC replied in just over one hour with the following:

Dear Sir,

I am in receipt of your e-mail regarding the DHL post charge showing on your invoice.

In regards to the incorrect charge of £7.44, please disregard this item I can reassure you that your credit card has not been charged this . This is an internal oversight which has now been corrected.

Sorry for any inconvenience

Kind regards


Anyway, I got my book within their stated delivery time, well packaged and as described. That is all that can be expected (and it is appreciated). In the future, I will certainly afford them the benefit of the doubt.

Posted on: 2009/6/8 9:58


Re: Super-Deluxe Sigurd & Gudrun
Home away from home
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I didn't mean to say that HC was up to anything 'sinister.' However, I am certain that HC is having to pay more than 5 GBP to ship these books to the U.S. I would not be surprised if they realized how big a hit they were taking, and decided to pass (at least some of) this on to the U.S. customers, without posting it amongst the payment information.

So, what I really meant to say, is that I believe HC 'intentionally' passed this cost on to international buyers, but forgot to add anything about it in the payment information on the website. I don't think it is a scam, just more disorganization and poor communication. I don't blame them for wanting more money for shipping, as it can be quite expensive to ship overseas, especially in the size box they use.

Like I said, I will follow up with them and see how it goes.

Posted on: 2009/6/7 17:49



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