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Re: Is the old Sillmarrillion in BOLT the same as the new one?
Just popping in
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2009/1/21 10:22
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I take it that means no?

Eric

Posted on: 2009/2/2 19:27


Re: More screw-ups from HarperCollins... Sigh
Home away from home
Joined:
2008/8/10 2:07
From Queenstown, New Zealand
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I just had a brainwave and started a new transaction on the website to see what defaults for the addresses it would give me - and guess what - the default billing and delivery addresses were correct (bill home, deliver work), so it definitely just looks like HC making a transcription cock-up when they processed the order.

Hopefully it's a one off and not too many people have been cought out in the same way.

Stu

Posted on: 2009/2/2 18:11


Re: Tolkien Collector
Home away from home
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Thanks!

Posted on: 2009/2/2 17:30


Re: More screw-ups from HarperCollins... Sigh
Home away from home
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Well, I just got the invoice copy through to my work address this morning, and it has the delivery and billing addresses reversed.

I guess there is always the possibility that I made a mistake filling out the web-form and did it in reverse (although to be honest it doesn't seem that likely, given that I have several orders from them all with differing addresses).

With the last order (for the SuperDeluxe) I did with them I also had different billing and delivery addresses and they sent *both* the item and the invoice (separately) to the delivery address, so I suspect they manually transcribe the information from the web system and sometimes it gets done incorrectly.

It's a pity that the confirmation emails and screens on the tolkien.co.uk website don't show the address details as it makes it impossible to verify what got entered after the fact. I guess it's the problem of a wholesaler trying to act like a retailer without the systems in place to support doing so.

Presumably the info will be in their web-order system somewhere, so hopefully I will find out if it was their error or I'm getting senile.

Stu

Posted on: 2009/2/2 16:22


Re: Super Deluxe Children of Hurin - Great Price for U.S. Collectors!
Just can't stay away
Joined:
2008/5/2 5:55
From Belgium
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Well, today I received a copy of the Super Deluxe and it was number 219...
Strange

Posted on: 2009/2/2 9:09
_________________
'Love not too well the work of thy hands and the devices of thy heart; and remember that the true hope of the Noldor lieth in the West, and cometh from the Sea'



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