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Re: Tales from the Perilous Realm Deluxe
Home away from home
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2008/8/10 2:07
From Queenstown, New Zealand
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It's actually the like of communication from HC that irritates me more than anything. My email to them was perfectly courteous and (thus far) hasn't even merited a response. All they really needed to say was something to the effect of "Yep, we screwed up on the FAQ - you can return the books if you like and we will pick up the postage, plus we'll sort out the FAQ ASAP".

It's customer service 101 and just doesn't seem like a hard thing to put right, really. I'm glad to see that they have killed the website, though, as it least that stops anyone else getting stung.

Posted on: 2008/11/28 13:27


Re: Tales from the Perilous Realm Deluxe
Thain
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Sorry I have been so quiet, been a bear at work recently.

I have politely inquired for help through various channels at HC, but haven't heard anything back yet either.

Also, interestingly, the tolkien.co.uk store is gone again, with a page saying that it will be available in December. Appears they are doing a relaunch, or at least a rework of the site. Perhaps the issue will be addressed on the new FAQ.

Posted on: 2008/11/28 9:17
_________________
- Jeremy


Re: Linguaphone Course with Tolkien recording
Just can't stay away
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2006/10/23 16:28
From Tolkien Society Unquendor in the Netherlands
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Well, I'd say they would be worth somewhat more with the booklets. On the other hand, Beren says his prices are indications for good reasons. Among others, he is dependent upon what the sellers want to ask, and the affair of the 'postcard behind the chimney in Branksome, Poole' has shown that they can ask rather more than he thinks sensible.

Nevertheless, probably a good idea to insure.

Posted on: 2008/11/28 7:02
_________________
Then in the name of the king, go and find some old man of less lore and more wisdom who keeps some in his house! - Gandalf in Minas Tirith [LR 5 VIII:70]


Re: Tales from the Perilous Realm Deluxe
Home away from home
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Well one of my 2 ToPR copies (I had one mailed to Australia) turned up today. From casual observation through the shrink-wrap looks nice, and a better effort than the CoH or Sil paper-covered deluxes.

Still no word back from HC regarding the numbering issue, mind, which shows a real lack of respect for the customer.

Posted on: 2008/11/27 17:08


Re: Linguaphone Course with Tolkien recording
Shirrif
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2006/6/5 22:04
From Essex, England
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Beren has some of these for sale along with more information about them on his website at the tolkienlibrary.com about half-way down the page.

TolkienLibrary

Both copies on the site lack the booklets which your set seems to have judging by the photographs.

As an aside as these must be out of copyright by now, have any digital recordings ever been made of Tolkien from the 78 LPs?

Posted on: 2008/11/27 1:07



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