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Re: Amazon Refund
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Onónion wrote:
I've bought the new LotR 60th anniversary box set on Amazon, but see Bookdepository now has it for €20 less. I tried to cancel my order with Amazon, but they said it was not possible as the package was ready to be dispatched.

If I return the box set, will I get the shipping costs and return shipping costs refunded too?



If you are using a prepaid return label, they will deduct the return shipping costs from your refund as the return is not due to something that is their fault (you have changed your mind). I believe they will also not refund the portion of your initial purchase price that was the shipping component. Makes sense, really - you change your mind, you pay the costs -- otherwise they would be out of pocket and their giant profits that they don't pay any tax on would be reduced...

https://www.amazon.com/gp/help/custome ... ?ie=UTF8&nodeId=200572810

Posted on: 6/21 3:51:29


Re: New Book Releases
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Trotter wrote:
I will also not look at this book a lot, to avoid breaking the flimsy plastic case


Which defeats the purpose beyond 'collecting for completeness'....

HarperCollins needs to get a decent focus group together to talk about their Tolkien offerings. Obviously, what the "hardcore" collector wants differs from what Joe Average might want, but maybe not by all that much. Most people have a similar eye for what they traditionally think of as quality (robust materials, cloth (not paper), leather, gilt, etc). I don't think *anyone* looks at plastic and considers it to be a quality material, because we all know it often decays quickly and as such, is impermanent. And really, you would think the buyers of a large hardback book would be interested in quality. If not, they would surely just get an e-Book or a paperback and save themselves some money?

I genuinely don't think HarperCollins quite gets it. They are fighting the battle to keep print publishing relevant, so the physical book needs to be pretty damn spiffy (whilst not costing the earth) to be worth someone's money. Especially when there are quite possibly already more copies of the book on the planet than English-speaking people.

They almost get it, sometimes. "The Art of The Hobbit" was the last book that I thought they really did a really nice job on. Everything else has been mediocre at best (not necessarily in design or content, but in terms of sub-par implementation). The Deluxe editions are OK (and I'm glad they were produced), but compare the later volumes to the first printings of the first two volumes and there is no comparison.

I guess, like every other product, it is a race to the bottom, and this is just the world we live in.

Posted on: 6/20 3:13:59


Re: New Book Releases
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Thanks for uploading the pictures. The book looks nice enough. The plastic case looks absolutely rubbish - I once had a mobile phone that came in throw-away packaging with an almost identical finish (to be fair, I still have the packaging - not the phone - in a kitchen cupboard with a load of loose recipes stuffed in it, so it was good packaging). I hate to be a complainer (yeah, right!), but it really is not a material to use for things you want to last. Cheap plastics rarely stand up well. It is not 'if the folded bits crack', it is 'when'. Do not read at low temperatures, I guess...

Posted on: 6/19 15:23:45

Edited by Stu on 2014/6/20 1:04:38


Re: New Book Releases
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I'd be interested in seeing a photo of the book and slipcase, if you get a chance, Khamul. I'm guessing mine will be at least a couple of weeks away.

Posted on: 6/19 0:52:58


Re: New Book Releases
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Khamûl wrote:
What's this in the post? Not the usual internal Speedyhen packaging...

BH


Nice. There may be some hope in it arriving in one piece, then. Mine got dispatched by Amazon today.

Posted on: 6/18 18:43:41



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