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Re: Sigurd and Gudrun Deluxe
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>Altho' (Stu) you'd probably prefer if Tolkien was in someone else's stable!

Nah, I don't mind them THAT much :) They seem to - for the most part - do a reasonable job of producing the actual books (certainly as well as any other publisher would these days). They just need to stop pretending to be a retailer, as they just haven't really got the skills or the systems to be one. And they need to shoot the guy who does their "website" (inverted commas purely because it isn't a website, so much as an online catalog with a payment provider link).

Once they have shot him, they need to reanimate him and shoot him again. Wash, rinse, repeat.

Posted on: 2009/5/10 20:25


Re: Sigurd and Gudrun Deluxe
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>I will nudge those forum members who work for HC to post directly, but I have a feeling they prefer anonymity. Good points raised though, and I will follow up via email and see if I can get some feedback!

Vaguely off topic, but I must admit, I have lost interest in trying to fix the problems with HC. After I had the issue with them sending my set of deluxes to the wrong address (and then wrongly claiming it was my mistake!), I ordered a couple more books, which they then sent to the correct address, but they only included half the street name, and missed the suburb entirely. After bouncing around Australia, I eventually got the (inadequately packed) parcel of scuffed, fingerprinted (at source), bumped books. I only received them at all because the parcel had my registered company name on it. They then proceeded to send the invoice to the delivery address.... I couldn't even be bothered to chase it up with them, as it was a GBP 30.00 order and I smoothed out the bumped corners to an acceptable level and used an eraser gently to get rid of the scuffs/marks.

They have had at least one aspect of the addressing wrong on 3 out of 4 orders. Other than ordering something like the super-deluxe editions, I wouldn't consider dealing with them again, as it is just too much hassle. They seem to be utterly incompetent at every level, from the dismal website right through to order fulfilment. At least buying from Amazon, you know you can get the problem resolved easily if something goes wrong, but with HC you need to make phone calls to Scotland (as they ignore their email).

On the plus side, their postage is cheap, but that's about it.

Stu

Posted on: 2009/5/8 19:54


Re: Sigurd and Gudrun Deluxe
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I'm wondering of the picture actually shows a standard edition in a deluxe slipcase(?) Perhaps it was a mockup picture taken before the actual deluxes were printed?

Still, good to hear that the new book matches the others. Looking forward to getting an Amazon delivery in the next couple of weeks!

Stu

Posted on: 2009/5/7 18:31


Re: The wonders of eBay
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The person with the "leather" books didn't like being advised that they weren't quite what they thought. It all went downhill from there... The amusing thing was that joyqueen1 posted my first email and reply to the Q&A section of the listing, which was a truly stupid thing to do. I can only assume that the person actually believes that these books aren't Book Club editions, despite the photos clearly showing "Book Club Associates" and "Guild Publishing". No accounting for the 95% of the population lower down the evolutionary ladder than myself, I guess... :)


Dear joyqueen1,

Hi,
Just wanted you to be are that these are Book Club Editions, and - most importantly - that they are not leather, but "leatherette"/plastic. Unfortunately (or fortunately, depending on your perspective), they usually sell for a few pounds.

Stu

- metapraxis02

Dear metapraxis02,

Sorry to tell you they are not BOOK Club Editions and the are Leather Bound.

- joyqueen1


Dear joyqueen1,

The pictures quite clearly show "By Arrangement with Guild Publishing", plus I am familiar with these editions. Guild (also known as BCA - Book Club Associates) is/was the Book Club that produced books by arrangement with GA&U. Makes no odds to me, but your listing is incorrect, and I thought you might like to know. Easier to hope you find a mug, eh?

- metapraxis02


Dear metapraxis02,

Hope u r a mug u plonker to busy putting your mug into anybodys eeeeeeehhhhhhhhhhhhhhhhhhhhhhhh

- joyqueen1


Dear joyqueen1,

Learn English - Maybe even try to get a couple of GCSEs.

- metapraxis02

Posted on: 2009/4/22 2:20


Re: Sigurd and Gudrun Deluxe
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>Where did you find this photo? Did you happen to already get a copy? If you did, can you tell us who the printer is? The previous books from this series were printed in Italy by LEGO SPA. However, the Tales from the Perilous Realm was done by another printer (supposedly meeting the same specs as the others), and I feel it had a different feel to it. The spine did not seem to quite match the first 4 books of this deluxe series.

The photo was on the HarperCollins UK webserver. I found a link direct to the image on another forum, so unfortunately, I know nothing more than is shown. I suspect it might be a different printer again from the ToPM, as although it has a thinner/much poorer quality slipcase (like ToPM did), it doesn't also have the flatter spine (which might just be because it isn't as thick, of course). Could be printed by anyone, anywhere, really. Time will tell.

I think it will look somewhat out of place next to the existing UK editions (like putting the US Deluxe CoH next to the HC ones), but it will be fine on another section of shelf.

Stu

Posted on: 2009/4/21 15:32



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