Lifeline Canberra is registered as a charity with the Australian Charities and Not-for-profits Commission ABN: 14 207 094 003. Lifeline Canberra exists to support people in crisis and save the lives of those experiencing thoughts of suicide. All proceeds from this sale will support the telephone crisis support service. Positive feedback from our satisfied customers means that Lifeline Canberra is now rated as one of eBay's most reputable sellers. Please, if you are unhappy with your purchase, contact us by email to see if the situation can be resolved before you leave negative or neutral feedback. Australia Post is our designated courier, and once the parcel has been delivered and proof of delivery has been supplied, Lifeline Canberra will not be held liable for any parcel that may go missing from the delivery point. If your order can't be left securely in a 'safe place' according to Australia Post's definition, please consider an alternative delivery point. GENERAL PRODUCT INFORMATIONAll our items are donated to Lifeline Canberra and inspected by our volunteers before being offered for sale. We endeavour to clean items of any dust or light marks. All photos, scans, etc. are of the actual item and form part of the description.PAYMENTAll payments must be made via Paypal. Please ensure your address is correct on eBay as our packers are unable to see Paypal emails.POSTAGEWhere it is deemed necessary, items will be wrapped before postage. All items have free post within Australia unless otherwise indicated. International queries are welcome; however, it may take us a few days to obtain International postage charges.We will usually issue an invoice within 24 hours.We mark items as posted through eBay and a tracking number link (where applicable) will be automatically updated to the 'View Order Page'.PICKUPItems may be picked up from our Lifeline Canberra Mitchell warehouse on Saturdays or Wednesdays only between 9am and 2pm. Payment must be made prior to arranging pickup.30-DAY RETURNS POLICYWe offer a 30-day returns policy; your satisfaction is our priority. FEEDBACKWe welcome positive feedback and it will be reciprocated when received.ABOUT USFor over 48 years Lifeline Canberra has provided Telephone Crisis Support (13 11 14) to the people of Canberra and the surrounding region. All funds raised through the sales from eBay go directly to support our local telephone crisis support service 13 11 14 which operates 24/7 365 days a year.Lifeline Canberra's biggest fundraising event is its bookfairs. For more information about the bookfairs, including event dates, how to donate or even how to volunteer, check out the Lifeline Canberra web page.