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Tolkien Collector's Guide

Speedyhen

May 24, 2014
2014/5/24 14:26:32 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia

I am having a number of issues with Speedyhen at the moment, and would currently recommend that you use alternate avenues for buying new books.

The two main issues that I have are

1 - Speedyhen do not have any phone number to contact them on, not good for an online company.
2 - In my case, which is possibly based on where I live in the UK, Speedyhen use a 'courier' service called Yodel to deliver items. I only became aware of Yodel through buying items from Speedyhen, but now would avoid any company that uses Yodel for deliveries like the plague.

I will give more info on my horrible experiences with Yodel, as soon as I am able
May 24, 2014
2014/5/24 18:09:21 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
I just got the standard Hb of Beowulf yesterday from SpeedyHen. Yip, agreed Trotter --Yodel can be a real pain. (When I lived in Aberdeen Amazon were also using them for a while a few years back; they got a lot of complaints I gather & stopped using them.) In this case my problem is with SpeedyHen/HarperCollins though. The book had no protection in envelope it was posted in (so, just the same as Amazon then!); as a result the book jacket was scuffed & creased. I realize the jacket is designed with that aged/blackened look to the corners (a little unusual for HC), but why do HC not bubblewrap these? My guess is SpeedyHen probably received the book in this condition.

It's going back.

BH
May 25, 2014
2014/5/25 3:34:34 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia

Khamûl wrote:
I just got the standard Hb of Beowulf yesterday from SpeedyHen. Yip, agreed Trotter --Yodel can be a real pain. (When I lived in Aberdeen Amazon were also using them for a while a few years back; they got a lot of complaints I gather & stopped using them.) In this case my problem is with SpeedyHen/HarperCollins though. The book had no protection in envelope it was posted in (so, just the same as Amazon then!); as a result the book jacket was scuffed & creased. I realize the jacket is designed with that aged/blackened look to the corners (a little unusual for HC), but why do HC not bubblewrap these? My guess is SpeedyHen probably received the book in this condition.

It's going back.

BH


Yeah, their packing is the usual Amazon/BD quality, so every chance of scuffs and dents. I find about 25% of orders need returning across all of those vendors due to damage in transit.

For their international eBay store orders, they seem to just use the regular mail service for delivery.
May 26, 2014
2014/5/26 10:30:00 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
Okay, so this is fairly minor (incredibly minor some might say); but it's annoying. If you were in a physical bookshop (do they still exist?! ) you'd be looking for a jacket that was cleaner ("newer") looking than this; I certainly wouldn't walk out the shop with this copy.

Deluxe arrived today, in shrinkwrap...

BH

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