Thanks for letting us know, and my apologies for this frustrating outcome. It does appear that this flaw is present on some copies of the sets, as evidenced by comments on the forums. As is typical, the sets we received in the office look fine, so I am optimistic that it is not a widespread issue, however we are ordering some sets down from the warehouse so we can investigate.
In the meantime, do please feel able to return yours for a full refund or exchange.
Good that they have responded to you. Alas my inbox remains empty
No reply here either. Perhaps they are overwhelmed with feedback.
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