
6 Jan, 2021
2021/1/6 9:29:46 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
2021/1/6 9:29:46 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
I’ve messaged customer service and informed them about this - I will let you all know what response I receive. Thanks for your help! ?

7 Jan, 2021
2021/1/7 4:28:51 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
2021/1/7 4:28:51 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
Please do let us know, very interested to see how this pans out.

19 Jan, 2021
2021/1/19 14:39:32 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
2021/1/19 14:39:32 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
Been two weeks today and no reply yet. I wonder if their customer service email is monitored at all?

20 Jan, 2021
2021/1/20 5:29:15 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
2021/1/20 5:29:15 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
eorl wrote:
Been two weeks today and no reply yet. I wonder if their customer service email is monitored at all?
They definitely sometimes reply (and have done in recent times, based on postings here). But I'd guess if you heard nothing in two weeks, you probably might need to ping them again.

20 Jan, 2021
2021/1/20 10:58:48 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
2021/1/20 10:58:48 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
Stu, did you use the Contact form on the website (https://www.tolkien.co.uk/contact-us/) or is there another email address I should be sending my question to?

22 Jan, 2021
2021/1/22 0:34:49 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
2021/1/22 0:34:49 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
Had a good week for posters I've been keeping an eye out for, and a recent vintage pinback. Sorry photos aren't the best, just a quick cell phone snap for each!




22 Jan, 2021
2021/1/22 1:12:48 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
2021/1/22 1:12:48 (GMT) Greenwich Mean Time, London, Dublin, Lisbon, Casablanca, Monrovia
Just an update... the printers confirmed that the dust jacket I received was printed incorrectly, so they will send me a replacement one in about a month.
That was a quick resolution at least as far as acknowledging the issue, so thanks Trotter.
I’m just curious now how they will mail out the dust jacket without creasing it. ?
That was a quick resolution at least as far as acknowledging the issue, so thanks Trotter.
I’m just curious now how they will mail out the dust jacket without creasing it. ?