I’ve messaged customer service and informed them about this - I will let you all know what response I receive. Thanks for your help! ?

Please do let us know, very interested to see how this pans out.

Been two weeks today and no reply yet. I wonder if their customer service email is monitored at all?

eorl wrote:

Been two weeks today and no reply yet. I wonder if their customer service email is monitored at all?

They definitely sometimes reply (and have done in recent times, based on postings here). But I'd guess if you heard nothing in two weeks, you probably might need to ping them again.

Stu, did you use the Contact form on the website (https://www.tolkien.co.uk/contact-us/) or is there another email address I should be sending my question to?

Try [email protected]

Thanks Trotter. ?

I received an almost immediate response from customer service to my email informing me that they will forward my message to the printers and get back to me. Thanks again Trotter.

Had a good week for posters I've been keeping an eye out for, and a recent vintage pinback. Sorry photos aren't the best, just a quick cell phone snap for each!

Just an update... the printers confirmed that the dust jacket I received was printed incorrectly, so they will send me a replacement one in about a month.

That was a quick resolution at least as far as acknowledging the issue, so thanks Trotter.

I’m just curious now how they will mail out the dust jacket without creasing it. ?